Shipping / FAQ
We are a Canadian company - all prices listed are in Canadian Dollars.
SHIPPING
- Standard shipping rates apply to all individual purchases and will be applied at checkout.
1 bag - Canada Wide | $9.00 |
2 bags - Canada Wide | $12.00 |
3+ bags - Canada Wide | $15.00 |
- Shipping for subscription service is included in the cost listed.
- We are more than happy to ship to the United States - all shipping rates are in Canadian dollars.
1 bag - USA coast to coast | $12.00 |
2 bags - USA coast to coast | $16.00 |
3 bags - USA coast to coast | $21.00 |
- Shipping rates are subject to change at any time based on postage rates available - however the website will be updated in such instances. This rates listed, are the rates you will be charged.
FAQ
RETURNS
- Unopened product is eligible for a full refund upon safe return to us. We will not cover the cost of return shipping.
- We will not refund opened or partially enjoyed product.
SUBSCRIPTIONS
- You prepay for the year in advance, shipping included, and once a month a bag will automatically be sent to you!
- To receive a 33% discount on your subscription use promo code PRELAUNCH at checkout.
- Subscriptions cannot be refunded, however they can be cancelled or transferred to a friend.
- If your address changes during the time of your subscription it is your responsibility to let us know at least 2 weeks in advance.
- Chews delivered to the wrong address can be resent to the correct address at your expense. Invoice for re-shipping can be sent via Paypal or e-mail.